Patient Feedback

We publish our Friends and Family Survey Results on a regular basis, we collect this date from visitors to the Medical Centre. The latest results are shown below.

Our latest survey data

The standard ‘Family and Friends’ question used across the NHS is: Overall, how was your experience of our service?

September 2024Total number of Survey Responses this month – 75
Very Good5776%91% (Very Good/Good)
Good1115%
Poor23%8% (Poor/Very Poor)
Very Poor45%
Neither Good nor Poor 11%
August 2024Total number of Survey Responses this month – 4
Very Good40%100% (Very Good/Good)
Good00%
Poor00%0% (Poor/Very Poor)
Very Poor00%
Neither Good nor Poor 00%
July 2024Total number of Survey Responses this month – 71
Very Good5983%97% (Very Good/Good)
Good1014%
Poor00%0% (Poor/Very Poor)
Very Poor00%
Neither Good nor Poor 23%
June 2024Total number of Survey Responses this month – 69
Very Good5985%94% (Very Good/Good)
Good69%
Poor00%1.5% (Poor/Very Poor)
Very Poor11.5%
Neither Good nor Poor 34.5%
May 2024Total number of Survey Responses this month – 164
Very Good12085%97% (Very Good/Good)
Good1812%
Poor21.5%3% (Poor/Very Poor)
Very Poor21.5%
Neither Good nor Poor 00%
March 2024Total number of Survey Responses this month – 172
Very Good12077%97% (Very Good/Good)
Good3120%
Poor21.5%2% (Poor/Very Poor)
Very Poor00%
Neither Good nor Poor 21.5%
February 2024Total number of Survey Responses this month – 172
Very Good13278%93% (Very Good/Good)
Good2615%
Poor32%5% (Poor/Very Poor)
Very Poor64%
Neither Good nor Poor 21%
January 2024Total number of Survey Responses this month – 172
Very Good13880%99% (Very Good/Good)
Good3219%
Poor00%1% (Poor/Very Poor)
Very Poor21%
Neither Good nor Poor 00%
December 2023Total number of Survey Responses this month – 98
Very Good7576%99% (Very Good/Good)
Good2223%
Poor00%0% (Poor/Very Poor)
Very Poor00%
Neither Good nor Poor 11%
November 2023Total number of Survey Responses this month – 131
Very Good10480%93.9% (Very Good/Good)
Good1916%
Poor22%3.8% (Poor/Very Poor)
Very Poor31%
Neither Good nor Poor 31%
October 2023Total number of Survey Responses this month – 114
Very Good8680%94.7% (Very Good/Good)
Good2216%
Poor12%1.8% (Poor/Very Poor)
Very Poor11%
Neither Good nor Poor 41%
September 2023Total number of Survey Responses this month – 164
Very Good13780%95.1% (Very Good/Good)
Good1916%
Poor52%3.7% (Poor/Very Poor)
Very Poor11%
Neither Good nor Poor 21%
August 2023Total number of Survey Responses this month – 117
Very Good9880%95.7% (Very Good/Good)
Good1416%
Poor12%2.6% (Poor/Very Poor)
Very Poor21%
Neither Good nor Poor 21%
July 2023Total number of Survey Responses this month – 105
Very Good8480%96.2% (Very Good/Good)
Good1716%
Poor22%2.9% (Poor/Very Poor)
Very Poor11%
Neither Good nor Poor 11%
June 2023Total number of Survey Responses this month – 115
Very Good9482%95.0% (Very Good/Good)
Good1513%
Poor21.7%4.3% (Poor/Very Poor)
Very Poor32.6%
Neither Good nor Poor 10.86%

Feedback

If you have any suggestions for improvements to the services we offer, or to suggest improvements to the site then please contact the practice manager, Jamie Ducker, in writing at the surgery, using a feedback form in the waiting room or by telephone.

If you wish to make a suggestion about how we can improve the Medical Centre please visit our suggestion page.


Page updated: 7 October, 2024