We publish our Friends and Family Survey Results on a regular basis, we collect this date from visitors to the Medical Centre. The latest results are shown below.
Our latest survey data
The standard ‘Family and Friends’ question used across the NHS is: Overall, how was your experience of our service?
November 2024
Total number of Survey Responses this month – 187
Very Good
144
77%
94% (Very Good/Good)
Good
31
17%
Poor
4
2%
4% (Poor/Very Poor)
Very Poor
4
2%
Neither Good nor Poor
4
2%
October 2024
Total number of Survey Responses this month – 262
Very Good
214
82%
97% (Very Good/Good)
Good
41
15.5%
Poor
1
0.5%
2.5% (Poor/Very Poor)
Very Poor
4
1.5%
Neither Good nor Poor
2
0.5%
September 2024
Total number of Survey Responses this month – 75
Very Good
57
76%
91% (Very Good/Good)
Good
11
15%
Poor
2
3%
8% (Poor/Very Poor)
Very Poor
4
5%
Neither Good nor Poor
1
1%
August 2024
Total number of Survey Responses this month – 4
Very Good
4
0%
100% (Very Good/Good)
Good
0
0%
Poor
0
0%
0% (Poor/Very Poor)
Very Poor
0
0%
Neither Good nor Poor
0
0%
July 2024
Total number of Survey Responses this month – 71
Very Good
59
83%
97% (Very Good/Good)
Good
10
14%
Poor
0
0%
0% (Poor/Very Poor)
Very Poor
0
0%
Neither Good nor Poor
2
3%
June 2024
Total number of Survey Responses this month – 69
Very Good
59
85%
94% (Very Good/Good)
Good
6
9%
Poor
0
0%
1.5% (Poor/Very Poor)
Very Poor
1
1.5%
Neither Good nor Poor
3
4.5%
May 2024
Total number of Survey Responses this month – 164
Very Good
120
85%
97% (Very Good/Good)
Good
18
12%
Poor
2
1.5%
3% (Poor/Very Poor)
Very Poor
2
1.5%
Neither Good nor Poor
0
0%
March 2024
Total number of Survey Responses this month – 172
Very Good
120
77%
97% (Very Good/Good)
Good
31
20%
Poor
2
1.5%
2% (Poor/Very Poor)
Very Poor
0
0%
Neither Good nor Poor
2
1.5%
February 2024
Total number of Survey Responses this month – 172
Very Good
132
78%
93% (Very Good/Good)
Good
26
15%
Poor
3
2%
5% (Poor/Very Poor)
Very Poor
6
4%
Neither Good nor Poor
2
1%
January 2024
Total number of Survey Responses this month – 172
Very Good
138
80%
99% (Very Good/Good)
Good
32
19%
Poor
0
0%
1% (Poor/Very Poor)
Very Poor
2
1%
Neither Good nor Poor
0
0%
December 2023
Total number of Survey Responses this month – 98
Very Good
75
76%
99% (Very Good/Good)
Good
22
23%
Poor
0
0%
0% (Poor/Very Poor)
Very Poor
0
0%
Neither Good nor Poor
1
1%
November 2023
Total number of Survey Responses this month – 131
Very Good
104
80%
93.9% (Very Good/Good)
Good
19
16%
Poor
2
2%
3.8% (Poor/Very Poor)
Very Poor
3
1%
Neither Good nor Poor
3
1%
October 2023
Total number of Survey Responses this month – 114
Very Good
86
80%
94.7% (Very Good/Good)
Good
22
16%
Poor
1
2%
1.8% (Poor/Very Poor)
Very Poor
1
1%
Neither Good nor Poor
4
1%
September 2023
Total number of Survey Responses this month – 164
Very Good
137
80%
95.1% (Very Good/Good)
Good
19
16%
Poor
5
2%
3.7% (Poor/Very Poor)
Very Poor
1
1%
Neither Good nor Poor
2
1%
August 2023
Total number of Survey Responses this month – 117
Very Good
98
80%
95.7% (Very Good/Good)
Good
14
16%
Poor
1
2%
2.6% (Poor/Very Poor)
Very Poor
2
1%
Neither Good nor Poor
2
1%
July 2023
Total number of Survey Responses this month – 105
Very Good
84
80%
96.2% (Very Good/Good)
Good
17
16%
Poor
2
2%
2.9% (Poor/Very Poor)
Very Poor
1
1%
Neither Good nor Poor
1
1%
June 2023
Total number of Survey Responses this month – 115
Very Good
94
82%
95.0% (Very Good/Good)
Good
15
13%
Poor
2
1.7%
4.3% (Poor/Very Poor)
Very Poor
3
2.6%
Neither Good nor Poor
1
0.86%
Feedback
If you have any suggestions for improvements to the services we offer, or to suggest improvements to the site then please contact the practice manager, Jamie Ducker, in writing at the surgery, using a feedback form in the waiting room or by telephone.
If you wish to make a suggestion about how we can improve the Medical Centre please visit our suggestion page.
